Services » What is Mediation
Mediation is simply a process of structured negotiation, facilitated by a neutral third party who assists each side in reaching an acceptable settlement agreement.
Today mediation is routinely used in the civil and commercial arenas to settle disagreements involving most business issues, employment contracts, property matters, workplace disagreements as well as personal injury and negligence claims. It is a dispute resolution process generally suitable for all types of dispute although in unusual circumstances, another process may be preferred.
During the mediation it is up to the parties to come up with the solutions to their dispute, not the mediator. The mediator remains neutral at all times and does not normally express an opinion on the merits of either sides case. The mediator will however actively assist everyone to explore the issues in dispute, help identify possible solutions and develop a sustainable settlement.
When agreement is reached the mediator will oversee the writing and signing of any settlement agreement. A settlement agreement is not legally binding until it is signed by every party involved.
The above generally applies to the UK but it should be noted that the meaning of mediation does vary between different countries and sometimes even between different industries within the same country.
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